Alpine Media ↵DVD Duplication ↵CD Duplication

1644 Conestoga Suite 3
Boulder CO 80301
303-444-1257 | 800-475-0872

 
video and audio to digital

Frequently Asked Questions

Below are some of the questions we are asked on a consistent basis.  You should find the answers educational, interesting and useful.

1. Ordering Questions


How much will my project cost?
There are two major factors affecting the price of CD and DVD Duplication; the quantity of discs,and the turnaround time. Larger quantities will have lower prices. Longer turn around times may allow for replication instead of duplication resulting in a lower cost per unit. When these two factors are combined, a significant  cost savings may be realized.

Where and how do I place an order or get a quote?
You can obtain a general quote and ordering information by Contacting Us or calling our sales department at 303-444-1257.  If you are outside of Colorado, please feel free to use our toll free number: 1-800-475-0872.

Where and how do I send my artwork for labels or packaging?
Artwork may be submitted  by e-mail, FTP, "snail-mail", or express carrier (UPS, FedEx etc.) If you are local, you may choose to drop your artwork off in person.  Artwork  should be in Adobe Illustrator (EPS), Adobe Photoshop(psd) , or a high resolution (min 300 dpi) bitmap (bmp), jpeg (jpg) tiff file (tif) or a PDF file. Please outline your fonts. Call us if you have questions regarding  artwork specifications. Artwork should be submitted to Production@AlpineMedia.com

I need this project yesterday, how soon will it be done?
Many small projects can be completed in 24 to 48 hours. Let us know what your time requirements are and we'll make every effort to meet them. Should you require your order in less then our normal turn time, and we have equipment and manpower available,  we'll make every effort to help meet your goals.  There is a 25% rush fee on orders required in less than 24 hours.

What is the Minimum Order?
On most orders, the minimum requirement is one. On CD and DVD Replication the minimum quantity is 500.  The replication process requires a minimum of 10-14 calendar days.

2. Production Questions

When should I choose a CD or a DVD for my project?
CDs are typically used for audio and data discs when you have less than 700 MB (megabytes) of Data or less than 80 minutes of Audio.  CDs can store any type of data, including text, images, audio and video but have less capacity than DVD’s.  DVD’s are best for full length movies and high quality video images. They can also be used for data storage..  DVDs have a capacity of 4.7 GB (Gigabytes). Video DVDs will play in most home DVD players as well as most computers equipped with a DVD reader.

What is the difference between CDR and CD-RW media?
CDR (CD-Recordable) media can only be written to once, CD-RW media is rewritable.

What are the differences between Duplication and Replication?
Duplicated discs have data "burned" onto them by a laser burning the dye on a prepared surface. Duplication is usually less expensive for orders under 500 discs and turnaround times are much quicker.   The replication process starts with the creation of a glass master. This glass master is then used to make a "father" mold and then a "mother" mold which is  used as the replication master for an injection/stamping process. There is a $50 charge for films on replications jobs. On reorders within three months there is no additional charge. Replication is less expensive for large orders and includes full color offset or screen printing . 

What is the difference between DVD-R and DVD+R media?
These DVDs have different media and methods of recording.  Either type will work in most DVD players and will normally work in all computer DVD drives.  Alpine Media recommends that DVD-R be used as they have  slightly superior readability properties.

There are  many printing options available. What are the differences between ink-jet, laser, thermal, silk screening, and offset printing?
Ink-jet  printing directly on special surfaced discs has good resolution but has not proven to be very durable and is not waterproof.  Consequently, we do not offer this method.  Laser printed paper labels are adhesive labels printed in high resolution that are attached  directly to the surface of either CDs or DVDs.  They are the the least expensive option.  Photo Finish thermal printing is a high resolution transfer process that prints directly onto the disc surface. Both laser and thermal printing are available in single or full color.   Replicated CDs or DVDs are normally created using photo quality offset or screen printing.

What is a “Transfer”?
A transfer is taking the data from one media type and transferring it to another. Examples of this would be Mini-DV to VHS, VHS to DVD, Micro-Cassette to Audio Cassette or CD, Vinyl Record to CD, 8mm film to DVD etc.

What is a “Conversion”?
A conversion is changing from one format to another.  Examples include PAL to NTSC, SECAM to NTSC, PAL to SECAM, etc...  The majority of DVD players sold in PAL countries, can play both PAL and NTSC formatted discs. Conversely, the majority of NTSC decks are unable to play PAL formatted discs. The same applies to most NTSC TVs.  They either won't display any video or will present marginal video images.

 

For a personal quote or more information Contact Us or call 303-444-1257.
© Copyright 2017        Alpine Media         All Rights Reserved